Training

ISO Core Tools & Customer-Specific Overview

Photograph of giant pie graphs.Overview

An excellent refresher for your existing TS auditors, this course expands on use of the process approach and the core tools, including a review of the automotive process approach specifically.

After reviewing the core tools (APQP, PFMEA, SPC, Control Plans, MSA and PPAP), we will prepare an audit checklist for auditing a new product in your organization. Integrating a customer-specific requirement document from your organization into the training will provide hands-on experience.

Photograph of giant pie graphs.Objectives

Upon successful completion, you will understand:

  • The phases of APQP and how they link to the ISO/TS 16949:2002 standard.
  • How the Process Failure Mode Effects Analysis can drive prevention of defects.
  • The role of the Production Part Approval Process for validating product and process.
  • The requirements for a complete PPAP and when one is required.
  • MSA (Measurement Systems Analysis) and SPC (statistical process control) in the process.
  • Photograph of a businesswoman holding up giant pie graph.Auditing to control plans.
  • How to identify the core tools and the processes to which they apply.
  • How to integrate customer-specific requirements into the audit process.

For more information about this course, contact us today!

Who should attend?

TS Internal auditors with prior training in the technical specification and auditing concepts.


Prerequisites:

A general awareness/working knowledge of the core tools and customer-specific requirements.


Duration:

2 days


Schedule:

Option 1: One day per week for two consecutive weeks.
Option 2: Two days in a row.


Evaluation:

Attendees will be required to participate in all class assignments and write a test of understanding.


Successful completion:

Upon completion of the two days, participants will receive a certificate detailing their level of achievement.


Your instructor:

Carolyn Macdonald is an IATF certified ISO/TS 16949:2002 Quality System Auditor, RAB Certified Quality System Lead Auditor, and an ISO14001:2004 Trained Lead Auditor, with experience conducting registration audits as well as implementing systems.

Bringing people & processes together