Training

Building Better Business Systems Workshop

Overview

  • Review in detail what you need to know to get the best value from your quality and environmental systems.
  • Learn how to make an impact and lead with confidence in a process-based organization.

Objectives

By the end of the workshop, you will understand:

  • The role of ISO standards in building a strong business foundation.
  • Key requirements management needs to know to demonstrate commitment to your registered system.
  • Photograph of a businesswoman holding up giant pie graph.The value of the process approach.
  • Tips to defining the key processes for your organization.
  • The role of process ownership.
  • How to analyze a process using the 'turtle format'.
  • Measuring processes for effectiveness and efficiency.
  • Leading the change.
  • Using the Leadership principles.

For more information about this course, contact us today!

Who should attend?

Managers, supervisors, and process owners assigned to improve your quality and environmental systems.


Prerequisites:

Attendees will benefit from having some previous exposure to quality systems.


Duration:

1/2 day


Your instructor:

Carolyn Macdonald is an IATF certified ISO/TS 16949:2002 Quality System Auditor, RAB Certified Quality System Lead Auditor, and an ISO14001:2004 Trained Lead Auditor, with experience conducting registration audits as well as implementing systems.

Bringing people & processes together